How MeasureOne Processes Information
Personal Information MeasureOne Processes
We receive and collect electronic data and information submitted by, for, through or on behalf of our customers to us for processing in connection with the use of our services (including data and information submitted to us by, or for the benefit or at the request of, any end user or client of our customers through an API Package or otherwise delivered in connection the use of our services). We use that information and data for purposes of providing, improving and enhancing our services as described more fully in, and subject to, our Terms of Service and the relevant agreements we have with our customers, including the use of that information and data to prevent or address service or technical problems, deliver support services, respond to our customer’s inquiries and instructions and as otherwise permitted by law.
We have no direct control or ownership of the personal data we process, but do retain ownership and rights in all content or any non-customer data that we create, develop or prepare as part of our services as permitted by our Terms of Service with those customers. Our customers are responsible for complying with laws and regulations that require providing notice, disclosure, and/or obtaining consent prior to transferring personal information and data to MeasureOne for processing purposes. Our Terms of Service with our customers require them to obtain the consent of their end users and clients to our use and processing of the information and data we receive in connection with the use of our services.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to the customer (the data controller) from which MeasureOne receives information and data or which requested or directed that you provide information and data to MeasureOne to obtain or use its applications, products, services or offerings. Our obligations with respect to information and data we receive are to our customers; persons who upload or submit information and data to us at the request of our customers should first contact that customer about information and data that MeasureOne may possess. If our customer requests, in writing, that we remove personal information and data of any person to comply with data protection regulations, MeasureOne will respond to that written request within thirty (30) days after its receipt.
MeasureOne will refer any request for disclosure of personal data by a law enforcement authority to the customer to which the request relates. MeasureOne may, where it concludes that it is legally obligated to do so, disclose personal data to law enforcement or other government authorities. MeasureOne will notify customers of those requests, unless it is prohibited by law.
Accessing the Service
Customers and their authorized users may access our services directly through unique URLs or may elect to use internal launch pages for single sign-on or other purposes. Customers may input information and data for processing and storage as they use our services. Customers may also enable our service to allow their end users and clients to input information and data directly into our service; those end users and clients should refer to the privacy statements and policies of those customers who have enabled them directly to upload and submit information and data to us to understand their specific data and privacy rights.
MeasureOne Privacy Information
MeasureOne retains customer data according to the Terms of Service and other relevant agreements that we maintain with our customers.
The security of information and data that we receive, including personal data, is very important to us. We maintain a comprehensive security program that contains industry-standard, administrative, technical, and physical safeguards designed to prevent unauthorized access to information and data that we receive and collect. We design our services to allow customers to achieve differentiated configurations, enforce user access controls, and manage data categories that may be populated and/or made accessible on a country-by-country basis. Configuring these settings appropriately is the customer’s responsibility. Additional information about security settings and configurations can be found in the MeasureOne documentation made available to our customers.
This Privacy Statement is effective as of July 31, 2019. It may be modified from time to time without prior notice. Modifications to this Privacy Statement may affect the use of, and rights we have with respect to, information and data we collect, and so you should carefully review the terms contained in this Privacy Statement before your upload or submit any information or data to us.
Data privacy is important to MeasureOne, Inc. ("MeasureOne," including, for purposes of this Privacy Statement, any of our controlled affiliates). This Privacy Statement describes the information and data we may collect about you as a visitor to our www.measureone.com website, or other websites that link to our Privacy Statement, how we may use the information and data we receive, and with whom we may share that information and data. The Privacy Statement describes your choices and rights related to the information and data that is provided to or collected by us.
How MeasureOne Collects and Uses Information
Our services use and process information and data that we collect and receive. That information and data (which we may receive directly from our customers or indirectly, at the request of our customers, by or through their end users and clients) typically includes information and data collected and created by academic institutions and reflected in college, university and other academic transcripts and records. Personal information and data that we receive in connection with the use of our services may, therefore, include individual names, email and street addresses, telephone numbers and academic performance statistics (including course grades, standardized test scores, class descriptions, course completion information, probationary and disciplinary data and other types of information included on academic transcripts and records). MeasureOne services depend on the accuracy and completeness of the information and data that we receive.
We and our customers may use website tracking technologies to observe activities, interactions, preferences, transactional information and other computer and connection information (such as IP addresses) relating to the use of our websites and services or those of our customers and their end users and clients. We may also use log files, cookies, and similar technologies to collect information and data about the pages viewed by anyone visiting our websites, links that any person clicks and other actions anyone takes when accessing our websites, services or emails.
When a person uses or accesses our service on a mobile device, including individuals uploading or submitting information and data through a mobile device, we will collect information and data from that device. Information and data we collect from a mobile device could include photos, contacts or precise geolocation data that we may use to provide, improve and enhance our services.
Use of Information and Data
MeasureOne uses information and data to enable our websites, to provide, improve and enhance our services and to support those services. If we receive information through a “Contact Us” form or other website interaction, we will use that information to respond to the request, to communicate with the person who submitted the information and for purposes related to the provision and delivery of our services.
We may use contact information and data collected from our website, or other linked websites, to deliver and communicate information about, or related to, our services. We use that information and data to send administrative communications and notices related to our services, including communications or notices regarding changes to any of our policies. We also use information and data to diagnose website technical problems, to prevent, detect, mitigate, and investigate potential security threats and to evaluate and prevent fraudulent or illegal activity.
We may combine the information and data that we receive and collect with other publicly available information and data. We may purchase information and data from third parties and combine it with
information and data that we separately receive and collect. We will use that combined information and data to provide, improve and enhance our services, to support our services, to develop new services, to improve and extend our sales and marketing efforts, to identify new customers and for other purposes related to our services.
We may share information and data with MeasureOne affiliates, and third-party service providers or vendors contracted to provide services on our behalf. These third-party service providers or vendors may use information and data we provide to them only as instructed by us.
We may offer the following solely or jointly with third parties or partners: webinars, events, whitepaper downloads or other services related to our offerings or services. We may share contact information and interests in these offerings or services with these approved third parties to communicate about MeasureOne.
We may also disclose information and data if we have a good faith belief that disclosure is necessary or advisable to (a) conform to legal requirements or comply with applicable laws, rules, regulations and legal processes; (b) protect and defend our rights or property and prevent fraud or illegal activities; (c) enforce the terms and conditions of our services or compliance with our practices and website policies; and (d) protect the interests of our customers, their end users or clients and others with whom we undertake business or engage in commercial activities. If MeasureOne goes through a business transition, such as a merger, acquisition by another company or a sale of all or a portion of our assets, personal information and data that we have received and collected, or otherwise lawfully acquired, may be among the assets transferred.
Tracking Technologies and Targeted Advertising
MeasureOne or MeasureOne service providers may observe activities, interactions, preferences, transactional information and data and other computer and connection information (such as IP addresses) relating to the use of MeasureOne websites. We may collect and store this information and data combine it with other personal information and data provided to MeasureOne.
Users can configure browser settings to manage tracking technology interactions. For some tracking technologies, users may need to take additional steps to manage use and removal.
Types of Cookies
Required. These cookies and similar technologies enable basic features of the site to function and collect statistical information about visitors to our website to manage site usage. All of the information collected is aggregated and used anonymously. There are also some cookies that will enable a more personalized experience. But we will not use these cookies unless a user opts in to their functionality.
Functional. Functional technologies allow the MeasureOne website to remember information users have entered or choices that users make. These cookies provide enhanced features based on an individual's interactions with the site.
Do Not Track
Without a common industry or legal standard for interpreting Do Not Track (DNT) signals, MeasureOne does not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.
Additional MeasureOne Privacy Information
MeasureOne API Packages and Services
MeasureOne enables our customers to build, develop and provide applications, products, services and offerings independent of us. We do not control or assume responsibility for any of those applications, products, services or offerings. Before using any of those independently developed or delivered applications, products, services or offerings, please review the separate privacy statements and terms of service that govern those applications, products, services and offerings.
MeasureOne employs reasonable physical and logical security measures to protect information and data we receive from loss, theft, misuse, unauthorized access and unintentional disclosure, alteration or destruction. We cannot, however, ensure that loss, theft, misuse, unauthorized access or unintentional disclosure, alteration or destruction of information and data will never occur. Users are responsible for maintaining the security of passwords and other forms of authentication involved in accessing and using password-protected or secured resources. In order to protect information and data that we receive, MeasureOne may immediately and without prior notice suspend or terminate use of our website or services, pending an investigation, if any security threat or breach is suspected.
We retain information and data to provide, improve and enhance our services, consistent with our customer agreements and our Terms of Service, and as otherwise necessary to comply with our legal obligations, resolve disputes or enforce our rights.
Changes to This Privacy Statement
We reserve the right to change or update this Privacy Statement at any time. Changes to the Privacy Statement will be posted on this website and links to the Privacy Statement will indicate that the statement has been changed or updated. For new users, changes or updates are effective upon posting. For existing users, changes or updates are effective thirty (30) days after posting.
Global Privacy Considerations
Personal information collected by MeasureOne may be stored and processed in the United States or in any other country where MeasureOne or its affiliates, subsidiaries or third-party service providers maintain facilities. When we receive information and data, the user submitting that information and data consents to the processing and transfer of all of that information and data within the United States and around the world. We follow applicable data protection laws when transferring personal information and data.
European Privacy Rights
MeasureOne will process personal information and data for the legitimate interests of MeasureOne, or, when legally required, with explicit consent. If a user provided consent for the processing of personal information, the user has the right to withdraw consent at any time, which will not affect the lawfulness of the processing before that consent was withdrawn. A user has the right to request access to and rectification or erasure of personal information and data, as well as the right to restrict processing, object to processing, and under certain circumstances the right to data portability. A user has the right to lodge a complaint with a data protection supervisory authority if the user believes that we have not complied with the requirements of the EU General Data Protection Regulation with regard to any personal information and data. But, as we noted above, we generally receive and collect personal information and data from the end users and clients of our customers, and we do not have a direct contractual relationship with those end users or clients. So, the privacy rights of those end users or clients uploading information and data to us may be principally governed and controlled by agreements and contracts between our customers and their end users and clients.
If you have any questions regarding our Privacy Statement, or if at any time after providing personal information and data to MeasureOne you want to update, change, unsubscribe, or request removal or deletion of your information and data, or if you would like to assert any of the rights listed above, please direct your request to privacy@MeasureOne.com or to the address listed below. We will attempt to respond to your request within a reasonable timeframe.
If you prefer not to receive marketing communications from us, you may do so by clicking on the “Unsubscribe” link located on the bottom of our marketing emails or clicking “Email Subscriptions” in the footer of the MeasureOne.com website. Please note that, as applicable, we will continue to send
business communications after you have opted out, such as information about our services, announcements and other important communications.
MeasureOne Contact Information
You may reach our Privacy Team at privacy@MeasureOne.com.